Privacy Policy
How Dhimazone handles customer and operational data.
Dhimazone uses account, order, address, and delivery information to run the platform and fulfill orders. Access should always be limited to what is required for the role and task.
Information we use
The platform may store account details, delivery addresses, order history, notifications, and operational assignment data. This information is required to authenticate users, process orders, and coordinate deliveries.
How the information is used
Data is used to create and manage customer accounts, calculate delivery coverage, assign warehouse and delivery work, send order updates, and investigate fulfillment or support issues.
Authentication and account access
Checkout, delivery, and status notifications
Operational reporting and issue resolution
Retention and access
Operational and customer data should only be retained as long as it is useful for service delivery, support, legal compliance, and internal audit. Access should be reviewed and restricted by role.